Partoo, who are we? 🤓

This video will present you more about Partoo and our vision. 

Responsibilities:

You will join the Scale team (composed of the Finance, Strat, Ops & Knowledge department) and report directly to the Head of Operations.

You will contribute to improve global performance by helping teams (Sales, Customer, Marketing,...) reach operational excellence. A lot of strategic projects are waiting for you!

Your mission, should you choose to accept it, is to support our Head of Business Operations on the following topics:

🛠 Tools & Processes

• Manage the CRM (Salesforce) and other core tools (SalesLoft, Docusign, HubSpot etc.)
• Take full ownership of related process
• Define & implement new processes & automations in order to improve teams efficiency
• Challenge & Optimize existing processes when needed

📊 Reporting & Analytics

• Ensure CRM data quality & management
• Reshape & maintain reports & dashboards to make daily/weekly/monthly monitoring easier for managers
• Analyse KPIs to facilitate company steering & support strategic decisions when it comes to prospecting & acquiring new clients.

⚙️ Strategy & Organization

• Assist the teams in the operational implementation of their business vision, avoiding silos:
  • Targets settings & quotas,
  • Forecasting,
  • Compensation policy,
• Collaborate with Enablement to create knowledge content and trainings on processes for both onboarding and continuous learning of the team

Profil required:

• You love to solve problems and are ready to get your hands dirty
• You have an entrepreneurial mindset
• You have a great critical mind & practical sense
• You are a good-listener, willing to help people reach their goals
• You are natural and have a positive mindset
• You are very analytical and organized
• You are fluent in French & English
• You already have experience (1 year +) in a similar position or in consulting / analytical positions
• Basic knowledge of Salesforce admin/setup is definitely a plus
• Experience with Salesloft, HubSpot or Zapier is a nice-to-have

Working conditions:

• A lot of exciting projects to help us improve teams efficiency
• Impact! Your work being at the heart of the growth strategy, you will see direct results on the performance and in the teams
• A fast growing team and an evolving environment offering new opportunities and challenges to learn from
• A dynamic team located in the 18th, near Jules Joffrin’s station
• Various activities (sports, aperitifs, seminars...)

Your future team:

You will work closely with 5+ people including:

Thomas: arrived at the end of Q1 2021, he is managing the entire Ops cycle for our SMBs prospects & clients. If at some point you hear strange noises in the office, it’s probably because he is trying to vocally share his electro music.

Fanny: arrived mid-2021, she is currently building up the Enterprise Ops team Fanny likes to implement and optimise processes. She lived in London for 5 years and loves to travel. She will be happy to welcome you in our team.

Clément: arrived in July 2018, Clément is now our COO. Initially joining us as a CFO, he quickly got involved into Ops by implementing Salesforce & other core tools. He is now in charge of Growth, Ops & Knowledge/Enablement. A triathlon addict, he does more sports a week than you'll do in a month.

Recruitment Process:

• HR interview with Marie-Alicia
• Case study to do at home, introduced by an Ops Manager
• Interview with Fanny (Head of Operations) & Thomas (Operations Manager)
• Final interview with Clément, COO